This is one of the deciding factors for most of the customers while choosing and Insurance company, especially for Mediclaim and other Life Policies including death Cover.

Often many customers ask me a question ” what is the claim settlement ratio” of the company for which u are proposing the Insurance plan to us.

All these years, I have straight away answered that please don’t rely on the claim settlement ratio for choosing an Insurance company. All companies have different parameters of deciding their own claim settlement ratio. It will be wrong to consider this factor. you can get an article in todays Times of India i.e. 25th may 2026, which details the problem faced on this issue.

The regulator has asked the Insurance companies to formulate standard parameters for claim settlement ratio, so that customer get a clear picture and understanding while choosing the Insurance company.

For time being the solution is – Please trust your Insurance agent as to which company to choose. He is the best person to judge as he has been associated with the respective company for so many years and he know’s their settlement ratio. Insurance agent goes an extra mile to help u get your claim settled in a right way.

So next time, u just check the coverages offered and what is your requirement. Don’t fall in the trap of officially published Claim ratio. This ration is always misleading.